Assertiveness and Self Confidence – Module 4: Communication Skills – Body Language

Body language. Body language is a form of nonverbal communication involving the use of stylized gestures, postures, and physiologic signs which act as clues to other people. Humans unconsciously send and receive nonverbal signals through body language all the time. Nonverbal communication is the process of communication through sending and receiving wordless messages. It is the single most powerful form of communication. Nonverbal communication cues others about what is in your mind even more than your voice or words can do. According to studies at UCLA, as much as 93% of communication effectiveness is determined by nonverbal cues, and the impact of performance was determined 7% by the words used, 38% by voice quality, and 55% by nonverbal communication. In communication, if a conflict arises between your words and your body language, your body language rules every time.